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Frequently ask questions

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How can you offer such high quality at these prices?

We're the actual manufacturer, not a middleman. By selling directly from our Vietnamese factory to you, we eliminate distributor markups that can add 200-300% to the final price. You get factory-direct pricing on premium lashes.

What makes your lashes better than others?

Our lashes are handcrafted using premium materials with a 15-point quality control process. We offer superior curl retention, natural appearance, and durability. Plus, our direct relationship means consistent quality and personalized customer service.

How fast is international shipping?

Standard international shipping takes 7-14 business days with full tracking. Express options are available for urgent orders, and we maintain strategic inventory in key markets for faster fulfillment.

What if i'm not satisfied with my order?

We offer a 100% money-back guarantee for 30 days. If you're not completely satisfied, return the lashes for a full refund. We also provide replacement guarantee for any defective products.

What is the minimum order quantity?

We accommodate professionals at every level. Sample kits start with no minimum order, while volume discounts begin at just 100 trays. We also offer flexible payment terms for established professionals.

Are your lashes cruelty-free and safe?

Yes! All our lashes are ethically sourced and cruelty-free. Our mink lashes come from naturally shed fur, and all products are hypoallergenic and safe for sensitive eyes. We hold international safety certifications.